Search, explore, and visualise your customer learnings. Then find insights that can inform your product decisions.
Build a consistent framework to organise your learnings, add descriptions, and communicate it with your team.
Connect customer learnings to insights and share them with your team. Build empathy for customer needs.
Store insights in one place and build a searchable repository of user insights where you can find all your research findings.
Connect relevant insights to ideas in your backlog. Come to a shared understanding of the problem, align on how to address it.
We're working on a new feature that's still in beta. And we've been tracking quantitative data, but it hasn't been performing well.
So are pairing it with the qualitative insights to really identify what are the pain points, why it isn't performing at its current state.
Epiphany has been really helpful in organizing the notes and categorize things such that you can see what are the commonalities between the users - that has helped a lot.
Karina Lee
Chief of Staff
Lomotif
Epiphany really allows you to see all the different things and highlights all at one glance.
Sometimes you have so many scripts and so many things to highlight - it just makes everything consolidated so easy to look through the different categories.
I think the best part is that it allows people to do it, remotely and collaboratively.
Shaina Tan
Service Designer
At a hospital
We really thankful that you've made this tool available for us, in the beta phase and allowed us to use it in our work.
It has some real impact for us, in terms of making sense of the observations in feedback from our users.
Rui Zhang
Data Product Manager
Shopee
Epiphany makes analyzing user interviews and drawing insights from them a breeze.
It’ so intuitive and powerful that there is no learning curve.
I’m in love with this tool, it reduced weeks worth of thematic analysis to mere days!
Just being honest, no fluff :)
Rahul Hareendran
User Experience Architect
At a bank
Epiphany could very well be THE solution to my everyday challenges with storing, keeping an overview of, analysing and sharing the knowledge I pick-up from the field!
I love it and it’s supporting me inturning research from being something ‘academic’ into a useful and indispensable pillar of a business.
Simone Søgaard Jacobsen
Research & Development Director
The Index Project
“Being invited to try the product from the very early stage, I am amazed by how much the Epiphany team’s have achieved to come up with a product that is not only useful but enjoyable and smooth to use.
Every time when I have a need for a feature, it’s already considered in the app.
As a UX researcher, I understand how well you need to understand your customers to achieve this.
Thanks, Epiphany to help us save time and effort. In my recent study, I can quickly spend 2 days to summarise my whole week’s 15 interviews, and make it presentable to the internal team. It may take 3-4 days in the past and the only thing you get is walls full of post-it-notes.”
Donnie Lee
UX Researcher
Alibaba Inc
